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Archive for the ‘Collaboration’ Category

In the policy to effort session at Government 2.0 camp, Lovisa Williams of the Department of State summed up the problem of building on cross agency’s efforts as “Don’t share your best practices, share them when they are good enough.” It sounded like a good start to a blog post.

For more on workplace collaboration check out the workshop I am organizing on April 23rd.

The essence of collaboration is to steady build on one another’s ideas bit by bit until you get a solution. Of course contributions in reality should be somewhat thought through but by no means need to be final, because if sharing final plans were enough, then there would be no need to collaborate.

The current cross-agency practices seem to be built on sharing each other’s best practices, which means they have been fought for, tried out, approved and finalized within an agency and no one in that agency has any stomach for opening up that can of worms again.  So suggestions for improvement from the outside, after the practice is shared, are not  as likely to be incorporated.

Sharing these final lessons learned, does not accumulate ideas from different perspectives and situations to create cross-agency solutions and support. Instead it passes an agency specific solution to another agency, at which point it gets rewritten.  There is some efficiency gained, but it doesn’t seem to compare to a truly collaborative process in which ideas are shared and accumulated quickly showing an agile and responsive result.

If collaborative efforts begin with sharing final outcomes which the authors don’t want to change because they have invested in these as being final, then essentially the collaborative process doesn’t begin. It’s more of a building on lessons learned than a collaboration .

It’s kind of like growing your vegetables in your own walled garden and only sharing the seeds after you have harvested the first successful crop.  In order to build an agile and responsive government, we need to all plant  seeds at the same time and figure out together how to get them to grow in the first season.

The systemic problem with sharing methods and ideas before they become a ‘best practice’ seems to be fear of acceptance within the agency or worse yet criticism from outside the agency.   A best practice almost by definition means it has the stamp of approval by agency heads.   Therefore by definition a “good ‘nough” practice does not have the stamp of approval and there is a fear of implied ‘approval’ and finality when you share it cross-agency. It seems we either need to create semi-private cross agency channels so people can be comfortable in sharing practices still ‘in–progress’ or overcome the fear of unfinished solutions being seen.